Who We Are

Jim Vilker, NCCO, CAMS VP of Professional Services AuditLink, CU*Answers

Mr. Vilker has been in the credit union compliance, regulatory, and audit space for over 30 years. Over that time he has served as a regulator, credit union executive, and currently as the leader of AuditLink, a division of cooperative CUSO CU*Answers. Jim’s tenure at CU*Answers began in 1998 where his knowledge and skills were immediately recognized, becoming resident advisor on regulatory compliance and audit functions. Mr. Vilker was also instrumental in developing the AuditLink business. As the leader of AuditLink, Jim has assisted in the development of state of the art core data processing solutions in the areas of compliance, audit, and risk management for CU*Answers’ flagship product, CU*BASE. Jim has propelled AuditLink into a number of business lines including daily BSA and high risk activity monitoring for credit unions, and consulting services in loan portfolio risk management, ALM assumption review, automated vendor management solutions, and more. Jim’s depth of knowledge into regulations in the financial institution industry coupled with his ability to build solutions to drive down the burden of compliance has been critical in the development of CU*Answers’ and AuditLink’s reputation as a trusted partner for credit unions in auditing and compliance. Jim achieved his NAFCU Certified Compliance Officer (NCCO) designation in 2009 and recently received his Certified Anti-Money Laundering Specialist (CAMS) certification from ACAMS.

Marsha Sapino AAP, BSACS, AuditLink Assistant Manager

Marsha Sapino AAP | CU*Answers | AuditLink Associate With nearly two decades of experience in the credit union industry, Marsha Sapino offers AuditLink clients a wealth of finance savvy and credit union expertise. Marsha began her career in the credit union industry in 1998, when she joined Meijer Credit Union as a teller. After working her way through multiple departments, Marsha was promoted to the position of compliance officer, a role that helped shape her career in compliance. In 2012, Marsha joined CU*Answers to serve as an AuditLink Associate, where she quickly became an expert in her role of performing ACH and BSA audits. Four years later, Marsha was promoted to her current position of AuditLink Assistant Manager. As extensive as her compliance background is Marsha’s education. She currently holds an Accredited ACH Professional Certification as well as a Bank Secrecy Act Certified Specialist designation. Marsha’s comprehensive background in compliance, coupled with her entrepreneurial spirit, makes her an invaluable part of the AuditLink Team.

Patrick Sickels, Internal Auditor

Patrick Sickels began his career as an attorney, and quickly branched out into the technological services industry, where he used his legal skills to help companies manage their compliance requirements. Patrick used these skills to develop into a classically trained auditor and risk manager. At CU*Answers, Patrick’s background of law and technology make him uniquely suited to assist credit union clients in managing their risk requirements with a minimum of cost.

Patrick is a licensed Certification Information Systems Auditor (CISA), and is pursuing the Certified in Risk and Information Systems Control (CRISC) designation. Patrick has done extensive work in designing risk models and control frameworks for a vast array of commercial, manufacturing, and financial firms. Patrick’s specialty is the design of compliance models which meet legal standards at the lowest possible cost for the organization.